Five controls, one account

From playing long to playing well: responsible gambling at Rolletto Casino

You play here from 18+, and every account comes with deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion.

Set my limit

UK Gambling CommissionLicensed and regulated under number 43651-2467-R-460950 by the UK Gambling Commission.

Five essentials

Read the essentials before you play

We keep the same straightforward approach to limits that we keep to every rule above the account.

Minimum age18+

Regulator and licenceUK Gambling Commission, 43651-2467-R-460950

National exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion support[email protected]

Five tools, no judgement

Set the tools before your first deposit

Each control sits inside your account, so the shape of your play stays your choice.

Cap your deposits

This sets a ceiling on how much you can add over a chosen period. Switch it on before your first deposit, when your budget for play is already decided.

Spend your budget, not your night

A loss limit closes the gap between a rough evening and a ruined week. Turn it on when you would rather know in advance what a bad run costs.

Control over your evening

The session timer ends your play after a stretch you pick, so the screen cannot talk you into one more hour. Set it when evenings tend to stretch.

Step back for a while

A cooling-off pause puts distance between you and play without closing the door. Choose one when you notice you are playing out of habit rather than fun.

A clean break, held in place

Self-exclusion shuts off play and marketing on your account for the time you choose. Reach for it when a pause feels too short for what you need.

Protection in minutes

A cap you decide before you play

No queues, no paperwork: the setting lives in your account and stays where you put it.

Logged in, ready to change

Sign in with your email address and open the settings area of your profile. Check you are in the limits and protection section, not the payment details.

You have just chosen the tool

Choose deposit, loss or session time limits, depending on what you want to keep steady. Only one type needs a figure at this stage.

A stretch you can picture

Pick how long the limit should run and enter your amount. Read the confirmation line before you save, so the figure matches your plan.

Not set until you see it

Save the change, then return to the overview to see the limit listed. A limit that is not showing has not been saved, so check again.

The evening you keep chasing, not enjoying

Catching these patterns early keeps the choice in your hands, while a limit or a short pause still feels easy to set. Neither is a punishment, and neither needs a dramatic reason.

If a few of these feel familiar, that is worth paying attention to.

Playing longer than you had planned, again
Deposits made to win back an earlier loss
Hiding your play from people close to you
Borrowing or selling things to keep playing
Spending money set aside for bills
Thinking about the next session through the day
Feeling flat or restless when you cannot play

What do I do if my child or partner plays?

Check the age before you deposit. Only players aged 18+ may register, so we ask for identity documents before a first withdrawal completes. A young person cannot pass that check with a borrowed card.

A quieter shared device. Gambling sites can be blocked on a family computer or phone using parental controls already built into the device. One setting applied once covers every game on it afterwards.

Watching someone you love play. Relatives and friends can call the National Gambling Helpline on 0808 8020 133, free at any hour, for advice that includes their own situation. Speaking plainly about what you have noticed helps more than a lecture about money.

Hours away or months away: pick the one you need

Set a breather for yourself. A time-out is a break you set inside your account for a chosen stretch, from hours up to a few days, picked from the cooling-off period control. Access returns by itself when the stretch ends, so choose one you can picture finishing.

Close it and leave it closed. A longer closure is set through self-exclusion in your account, and it stays shut for the period you choose. Starting it takes a few clicks, and it cannot be lifted early for any reason, so both the decision and the length deserve a second look.

Should I register with GAMSTOP? GAMSTOP is the national online self-exclusion scheme for the United Kingdom, run by The National Online Self Exclusion Scheme Limited. You register online at gamstop.co.uk and verify by email; the shortest period is 6 months, with 1 year, 5 years or 5 years with auto-renewal available, and it can take up to 24 hours to apply. gamstop.co.uk

When you want a person

Reach out to people who listen for free

You will know exactly who answers, when, and that nothing you say leaves the conversation.

National Gambling Helpline (GamCare)

GamCare runs the National Gambling Helpline and a live chat, free and open 24 hours a day, every day, for players and for relatives. Advisers listen, give advice and point you to local support; nothing you say goes further. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous holds free peer-led meetings where players and their families talk with people who have been there. No appointment is needed, and there are mixed meetings for relatives and friends alongside the main ones. gamblersanonymous.org.uk

Your questions

Set it right, or shut it fully

Six plain answers on limits, pausing play and shutting your account, so nothing here catches you out.

Can I shut my account permanently rather than pause it?+

Yes. Email the support team and ask for the account to be closed for good, and they will explain what happens to any balance left. This is the final step, so any cooling-off period is worth trying first.

Am I stuck with the deposit limit I picked yesterday?+

No. You can revisit it whenever you like, in the same section of your account where you first set it. Decreases take hold straight away, which keeps your protection moving in the safer direction.

Why does the casino ask for proof of age before my first deposit?+

Because an account here is only for people aged 18 or over, and age checks keep younger players out entirely. Send the documents requested and your account can then be verified.

My partner plays too much, can the helpline still help me?+

Yes. The National Gambling Helpline advises anyone affected by gambling, relatives and friends included, around the clock and free of charge. Gamblers Anonymous also runs mixed meetings where family members are welcome.

Can I set my limits on my mobile rather than sitting at a laptop?+

Yes. The account area works on a phone as it does on a desktop, with the same options in the same place. Log in from wherever you are and the controls are there to change.

Can a self-exclusion be lifted before the period I chose runs out?+

No. A self-exclusion holds for the whole period you selected, and that firmness is the point of choosing it. If you want something shorter or reversible, a cooling-off period fits that need.